Question 1

How do I download the memberly app?

Accepted Answer

memberly is available on iOS and Android. Use the download links in the footer of this page to get the app for your device.

Question 2

How do I reset my password?

Accepted Answer

Open the memberly app, tap 'Forgot password' on the sign-in screen, and follow the link we send to your email to choose a new password.

Question 3

How do I update or cancel my membership?

Accepted Answer

In the app, go to Profile, then Membership, where you can change your plan, update payment details, or cancel at any time.

Question 4

How do I add or remove members in my organization?

Accepted Answer

Organization admins can manage members from the Members tab: invite new members by email or remove existing ones with a single tap.

Question 5

How do I contact the support team?

Accepted Answer

Use the contact form on this page and pick the topic that fits best. A real human from our support team reads every message and gets back to you.